No one said a word to Job, for they saw that his suffering was too great for words - Job 2:13
Many men struggle with just listening - why God gave us two ears and only one mouth
At first Job's friends were the exactly the kind of friends he needed
After Job had spoken, they began speaking but instead of comforting him they tried to fix his problems - which made things worst
Sometimes it is best to just listen instead of trying to fix things